[evonthego]

In before a Lucid mobile service van turns into a meme like this.

 

[Vivek Nayyar]

Just curious to know if this van will be fully equipped with all the required tools to service the cars and fix any minor or major issues that it may have? I've never used any such service to date.

 

[Lucid Dreams]

One of the Lucid service vans was spotted in Atlanta a couple of weeks ago.

https://www.reddit.com/r/LUCID/comments/w3nva7

 

[Franco5645]

I just had my Touring serviced by Mobile Service. Competent tech and truck seemed to be well stocked with tools. Not sure about spare parts. Fixed two minor items and stumped him on two more: no audio on Nav system and Alexa will not connect. I was promised an answer on those shortly.

 

[Lucid Dreams]

I just had my Touring serviced by Mobile Service. Competent tech and truck seemed to be well stocked with tools. Not sure about spare parts. Fixed two minor items and stumped him on two more: no audio on Nav system and Alexa will not connect. I was promised an answer on those shortly.

Welcome to the forum @Franco5645! Which things did the tech have to fix? How long have you had your Touring?

 

[Franco5645]

Thank you for the welcome. I’ve learned a lot from all of you already. Delivery of our Touring on 12/30/22, 755 miles so far. Absolutely love the car despite some of its quirks.
There was a problem with the driver’s side window sticking when closing and forcing the window to open again. Second problem was syncing my messages (phone setup error). My other two problems remain outstanding. Waiting to hear back from tech.

 

[Chuck s]

I just had my Touring serviced by Mobile Service. Competent tech and truck seemed to be well stocked with tools. Not sure about spare parts. Fixed two minor items and stumped him on two more: no audio on Nav system and Alexa will not connect. I was promised an answer on those shortly.

Alexa has been signing in for the last 3 months, she won't talk to me

 

[Franco5645]

Well, after a lot of playing around and reading the manual I also found that profile and seat positioning was not recalling when my fob or my wife’s fob was used to access the car. I’m 6’4”, she’s 5’3”. Getting into the car with seat in her position is not possible. While trying to understand and resolve this problem I found that when her profile is recalled using the glass cockpit my other two problems were resolved. I was able to log in to Alexa and had audio on Nav. Switching back to my profile returned the problems.

I am working with my SA and expect that we will delete and rebuild my profile. I will keep you posted on if we get any of these bugs resolved.