Features in need of fixing for the next OTA update

eric.ladror said:

Here are my 10 comments for Lucid after 1 week with the car. I am sure I will have many more as time goes on. I HOPE LUCID IA LISTENING!

1. VERY URGENT! The backup/forward cameras are completely useless. I think the system adds graphics to the picture which make it impossible to see objects in the path. As a matter of fact, this system probably would not pass inspection because if you put a stroller behind the car, the graphics will completely cover it up! Also the "Drone" camera is useless for the same reason. It should be fixed urgently!
2, Not as urgent but important. Because of the unusual difficulty to get in and out of the car (due to the thick, low door pillars), the seats should be made to move all the way back and down when the cars is shifted to Park. When shifting to D or R the seats should move to the profile-programed position. Better yet, the car should remember an "access" position for the driver to program an access position (I want the seat all the way down, my wife does not, but sorry to say this, so far she hates the car and does not want to drive it, period).
3. Nice to have. The car now "welcomes" you with 4 weird beeps that sound like "get the hell out of here". I would like it to welcome me a pleasant sound or no sound. Make the welcome sound programable.
4. The car does not recognize my phone unless the Lucid app is active in the foreground. This makes it 100% useless. Revise the app so the car would recognize the phone also when the app is not running, not even in the background.
5. The instrument panel should show some logical order with graphics that draw the eyes to what's important. Currently it's just a collection of numbers at random order. Not very impressive. The instrument panel should:
a. show battery charge level in %, kWh and miles, not just %, and in much much larger fonts.
b. show trip statistics including miles, miles/kWh, hours traveled, average speed (why the hell not? the car has these stats in its computer already)(choice of trip A, B, or since last charge)(in Europe they may want kWh/100 km)(make it programable if you think some people would not want it).
c. I have never seen it in cars but I often want to see acceleration rate in either miles/sec/sec or miles/hr/sec.
d. show the kW gauge with a scale, not just a white smear that goes left/right. Show the gauge also when using cruise control!!! (though I find it nice that it does not show "0" (vertical) at standing as the car is consuming power)
6. Not urgent but would be nice to take out icons that are not used in "glass cockpit" (Auto high, ahto low).
7. Allow 1 function to show on the right screen of the cockpit and another on the panel. E.g. Navigation in the cockpit, music in the panel.
8. Currently moving a function from the cockpit to the panel requires a very specific swipe that requires full attention of the driver (instead of paying full attention to the road!), especially when the "swipe bars" do not show on the cockpit (e.g. in the navigation screen). Instead of swipe, make a "DOWN" arrow to move the function to the panel, and UP arrow to move it out of the panel.
9. VERY IMPORTANT! Move the icons from the bottom of the panel (Vehicle, HVAC, Settings, Parking) to the left of the panel or to the top (as a top row of icons). The icons are hidden behind the coffee cups and are very hard to reach while driving. This takes the attention of the driver for unreasonable period of time. This is DANGEROUS (and stupid).
10. In creep mode and low regenerative breaking, the car can roll forward or backward, depending on the slope of the road. It should act like the creep of an ICE car. Now it acts like Neutral, not creep.

Please add you own comments, and comment on mine. It's the best way to get Lucid to listen.

Click to expand...

eric.ladror said:

Here are my 10 comments for Lucid after 1 week with the car. I am sure I will have many more as time goes on. I HOPE LUCID IA LISTENING!

1. VERY URGENT! The backup/forward cameras are completely useless. I think the system adds graphics to the picture which make it impossible to see objects in the path. As a matter of fact, this system probably would not pass inspection because if you put a stroller behind the car, the graphics will completely cover it up! Also the "Drone" camera is useless for the same reason. It should be fixed urgently!
2, Not as urgent but important. Because of the unusual difficulty to get in and out of the car (due to the thick, low door pillars), the seats should be made to move all the way back and down when the cars is shifted to Park. When shifting to D or R the seats should move to the profile-programed position. Better yet, the car should remember an "access" position for the driver to program an access position (I want the seat all the way down, my wife does not, but sorry to say this, so far she hates the car and does not want to drive it, period).
3. Nice to have. The car now "welcomes" you with 4 weird beeps that sound like "get the hell out of here". I would like it to welcome me a pleasant sound or no sound. Make the welcome sound programable.
4. The car does not recognize my phone unless the Lucid app is active in the foreground. This makes it 100% useless. Revise the app so the car would recognize the phone also when the app is not running, not even in the background.
5. The instrument panel should show some logical order with graphics that draw the eyes to what's important. Currently it's just a collection of numbers at random order. Not very impressive. The instrument panel should:
a. show battery charge level in %, kWh and miles, not just %, and in much much larger fonts.
b. show trip statistics including miles, miles/kWh, hours traveled, average speed (why the hell not? the car has these stats in its computer already)(choice of trip A, B, or since last charge)(in Europe they may want kWh/100 km)(make it programable if you think some people would not want it).
c. I have never seen it in cars but I often want to see acceleration rate in either miles/sec/sec or miles/hr/sec.
d. show the kW gauge with a scale, not just a white smear that goes left/right. Show the gauge also when using cruise control!!! (though I find it nice that it does not show "0" (vertical) at standing as the car is consuming power)
6. Not urgent but would be nice to take out icons that are not used in "glass cockpit" (Auto high, ahto low).
7. Allow 1 function to show on the right screen of the cockpit and another on the panel. E.g. Navigation in the cockpit, music in the panel.
8. Currently moving a function from the cockpit to the panel requires a very specific swipe that requires full attention of the driver (instead of paying full attention to the road!), especially when the "swipe bars" do not show on the cockpit (e.g. in the navigation screen). Instead of swipe, make a "DOWN" arrow to move the function to the panel, and UP arrow to move it out of the panel.
9. VERY IMPORTANT! Move the icons from the bottom of the panel (Vehicle, HVAC, Settings, Parking) to the left of the panel or to the top (as a top row of icons). The icons are hidden behind the coffee cups and are very hard to reach while driving. This takes the attention of the driver for unreasonable period of time. This is DANGEROUS (and stupid).
10. In creep mode and low regenerative breaking, the car can roll forward or backward, depending on the slope of the road. It should act like the creep of an ICE car. Now it acts like Neutral, not creep.

Please add you own comments, and comment on mine. It's the best way to get Lucid to listen.

Click to expand...

Anthonyf246 said:

#2 and #4 I agree with

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evonthego said:

Welcome to the forum. I think those two are what many can agree on. What phone brand and model are you using?

I also side with points on variety of read outs like %, kWh and miles, not just %, but some might disagree on that. It has to be among the easiest things for Lucid to work on.

Click to expand...

eric.ladror said:

Here are my 10 comments for Lucid after 1 week with the car. I am sure I will have many more as time goes on. I HOPE LUCID IA LISTENING!

1. VERY URGENT! The backup/forward cameras are completely useless. I think the system adds graphics to the picture which make it impossible to see objects in the path. As a matter of fact, this system probably would not pass inspection because if you put a stroller behind the car, the graphics will completely cover it up! Also the "Drone" camera is useless for the same reason. It should be fixed urgently!
2, Not as urgent but important. Because of the unusual difficulty to get in and out of the car (due to the thick, low door pillars), the seats should be made to move all the way back and down when the cars is shifted to Park. When shifting to D or R the seats should move to the profile-programed position. Better yet, the car should remember an "access" position for the driver to program an access position (I want the seat all the way down, my wife does not, but sorry to say this, so far she hates the car and does not want to drive it, period).
3. Nice to have. The car now "welcomes" you with 4 weird beeps that sound like "get the hell out of here". I would like it to welcome me a pleasant sound or no sound. Make the welcome sound programable.
4. The car does not recognize my phone unless the Lucid app is active in the foreground. This makes it 100% useless. Revise the app so the car would recognize the phone also when the app is not running, not even in the background.
5. The instrument panel should show some logical order with graphics that draw the eyes to what's important. Currently it's just a collection of numbers at random order. Not very impressive. The instrument panel should:
a. show battery charge level in %, kWh and miles, not just %, and in much much larger fonts.
b. show trip statistics including miles, miles/kWh, hours traveled, average speed (why the hell not? the car has these stats in its computer already)(choice of trip A, B, or since last charge)(in Europe they may want kWh/100 km)(make it programable if you think some people would not want it).
c. I have never seen it in cars but I often want to see acceleration rate in either miles/sec/sec or miles/hr/sec.
d. show the kW gauge with a scale, not just a white smear that goes left/right. Show the gauge also when using cruise control!!! (though I find it nice that it does not show "0" (vertical) at standing as the car is consuming power)
6. Not urgent but would be nice to take out icons that are not used in "glass cockpit" (Auto high, ahto low).
7. Allow 1 function to show on the right screen of the cockpit and another on the panel. E.g. Navigation in the cockpit, music in the panel.
8. Currently moving a function from the cockpit to the panel requires a very specific swipe that requires full attention of the driver (instead of paying full attention to the road!), especially when the "swipe bars" do not show on the cockpit (e.g. in the navigation screen). Instead of swipe, make a "DOWN" arrow to move the function to the panel, and UP arrow to move it out of the panel.
9. VERY IMPORTANT! Move the icons from the bottom of the panel (Vehicle, HVAC, Settings, Parking) to the left of the panel or to the top (as a top row of icons). The icons are hidden behind the coffee cups and are very hard to reach while driving. This takes the attention of the driver for unreasonable period of time. This is DANGEROUS (and stupid).
10. In creep mode and low regenerative breaking, the car can roll forward or backward, depending on the slope of the road. It should act like the creep of an ICE car. Now it acts like Neutral, not creep.

Please add you own comments, and comment on mine. It's the best way to get Lucid to listen.

Click to expand...

eric.ladror said:

Here are my 10 comments for Lucid after 1 week with the car. I am sure I will have many more as time goes on. I HOPE LUCID IA LISTENING!

1. VERY URGENT! The backup/forward cameras are completely useless. I think the system adds graphics to the picture which make it impossible to see objects in the path. As a matter of fact, this system probably would not pass inspection because if you put a stroller behind the car, the graphics will completely cover it up! Also the "Drone" camera is useless for the same reason. It should be fixed urgently!

Click to expand...

eric.ladror said:

Here are my 10 comments for Lucid after 1 week with the car. I am sure I will have many more as time goes on. I HOPE LUCID IA LISTENING!

1. VERY URGENT! The backup/forward cameras are completely useless. I think the system adds graphics to the picture which make it impossible to see objects in the path. As a matter of fact, this system probably would not pass inspection because if you put a stroller behind the car, the graphics will completely cover it up! Also the "Drone" camera is useless for the same reason. It should be fixed urgently!
2, Not as urgent but important. Because of the unusual difficulty to get in and out of the car (due to the thick, low door pillars), the seats should be made to move all the way back and down when the cars is shifted to Park. When shifting to D or R the seats should move to the profile-programed position. Better yet, the car should remember an "access" position for the driver to program an access position (I want the seat all the way down, my wife does not, but sorry to say this, so far she hates the car and does not want to drive it, period).
3. Nice to have. The car now "welcomes" you with 4 weird beeps that sound like "get the hell out of here". I would like it to welcome me a pleasant sound or no sound. Make the welcome sound programable.
4. The car does not recognize my phone unless the Lucid app is active in the foreground. This makes it 100% useless. Revise the app so the car would recognize the phone also when the app is not running, not even in the background.
5. The instrument panel should show some logical order with graphics that draw the eyes to what's important. Currently it's just a collection of numbers at random order. Not very impressive. The instrument panel should:
a. show battery charge level in %, kWh and miles, not just %, and in much much larger fonts.
b. show trip statistics including miles, miles/kWh, hours traveled, average speed (why the hell not? the car has these stats in its computer already)(choice of trip A, B, or since last charge)(in Europe they may want kWh/100 km)(make it programable if you think some people would not want it).
c. I have never seen it in cars but I often want to see acceleration rate in either miles/sec/sec or miles/hr/sec.
d. show the kW gauge with a scale, not just a white smear that goes left/right. Show the gauge also when using cruise control!!! (though I find it nice that it does not show "0" (vertical) at standing as the car is consuming power)
6. Not urgent but would be nice to take out icons that are not used in "glass cockpit" (Auto high, ahto low).
7. Allow 1 function to show on the right screen of the cockpit and another on the panel. E.g. Navigation in the cockpit, music in the panel.
8. Currently moving a function from the cockpit to the panel requires a very specific swipe that requires full attention of the driver (instead of paying full attention to the road!), especially when the "swipe bars" do not show on the cockpit (e.g. in the navigation screen). Instead of swipe, make a "DOWN" arrow to move the function to the panel, and UP arrow to move it out of the panel.
9. VERY IMPORTANT! Move the icons from the bottom of the panel (Vehicle, HVAC, Settings, Parking) to the left of the panel or to the top (as a top row of icons). The icons are hidden behind the coffee cups and are very hard to reach while driving. This takes the attention of the driver for unreasonable period of time. This is DANGEROUS (and stupid).
10. In creep mode and low regenerative breaking, the car can roll forward or backward, depending on the slope of the road. It should act like the creep of an ICE car. Now it acts like Neutral, not creep.

Please add you own comments, and comment on mine. It's the best way to get Lucid to listen.

Click to expand...

Ridgemontpointe said:

#14 When I open the door to exit, a message on the cockpit screen does say: Don't forget your keys", but the radio is still playing, the cockpit is still lit up; It just seems like I am leaving the car "running" when I get out of it. But, I guess I'll get used to it.
#15 Open the App, open the Menu in the top left corner, select "Settings", then "Safety & Security" turn on "Shock & Tilt Alert" and then select the desired notification option.
If someone collides with your vehicle, or tries to tow it, or jack it up to remove the wheels, etc. the Alarm will sound and send you a notification.
#16, #17 - Classical Music is lacking on the Radio Version, but since Lucid is using the App, there are a couple of "extra channels" available on the App that you might want to explore.

I am waiting for parts and accessories to come in for my car, so when they arrive, I will have a conversation with the Service Tech about the proper and "most effective channel" for Customer Feedback.

A lot of "Feedback" I have read on Forums and elsewhere have been posed more so as complaints and even critical rants. Some even call the car a "Beta". I think that is a dramatic overstatement. I love the car as it is, despite the issues discussed in your post and subsequent posts. The fact that most of this "can" be addressed and improved over time with OTA's is an incredible benefit that very, very few automobiles offer, or any other products for that matter. We are early adopters, but we aren't stuck with version 1. Air Dream Edition Owners have already experienced tremendous improvements. SInce my car was delivered on December 4th, I haven't experienced any of the big problems that owners reported in early 2022. That gives me the confidence to be patient while Lucid Engineers continue to address feedback.

It would be great if Lucid would send out a survey periodically that describes what they are working on and allow our input to shape to final enhancements. I am on the Lexus Advisory Board and I get one or two surveys each month about new features they are considering. They often include videos and storyboards to describe the features and allow you to vote and comment on each aspect. As a long time Lexus Owner, I have always appreciated their approach to Customer Service and Customer Interaction. Hopefully Lucid is working on their "playbook" to include more Customer Interaction as they continue to grow.

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SD-Touring said:

#10 is my concern too. I have talked to lucid multiple times about this. So far, they don’t seem to agree it is a problem. It is rather a design choice lucid made. I guess when more people are reporting this, they may have a change of mind.

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ArmageddonPills said:

Oh, another peeve, so, what are we up to...? 15? The guess-o-meter (GOM) is the worst I've ever used. Was there even an an attempt at estimating range? Or is the miles remaining simply a linear interpolation of the EPA range times the battery state of charge percentage?

For example, the GOM is wholly unaware of topography along the planned route.

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mrgaryc16 said:

Great thread all. I especially agree with 2, 7-15. As for #10 being a design choice, HOGWASH! It is a serious safety issue. If they don't want to change it, simply rename it Neutral. However, it would be nice to have a Creep mode that acts like an ICE vehicle.

Maybe its just me (or my specific vehicle), but #19--Make it possible to raise the steering wheel more. I literally have to duck to see the upper right and upper left of my screens.

I really hope Lucid reads our comments....

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eric.ladror said:

Here are my 10 comments for Lucid after 1 week with the car. I am sure I will have many more as time goes on. I HOPE LUCID IA LISTENING!

1. VERY URGENT! The backup/forward cameras are completely useless. I think the system adds graphics to the picture which make it impossible to see objects in the path. As a matter of fact, this system probably would not pass inspection because if you put a stroller behind the car, the graphics will completely cover it up! Also the "Drone" camera is useless for the same reason. It should be fixed urgently!
2, Not as urgent but important. Because of the unusual difficulty to get in and out of the car (due to the thick, low door pillars), the seats should be made to move all the way back and down when the cars is shifted to Park. When shifting to D or R the seats should move to the profile-programed position. Better yet, the car should remember an "access" position for the driver to program an access position (I want the seat all the way down, my wife does not, but sorry to say this, so far she hates the car and does not want to drive it, period).
3. Nice to have. The car now "welcomes" you with 4 weird beeps that sound like "get the hell out of here". I would like it to welcome me a pleasant sound or no sound. Make the welcome sound programable.
4. The car does not recognize my phone unless the Lucid app is active in the foreground. This makes it 100% useless. Revise the app so the car would recognize the phone also when the app is not running, not even in the background.
5. The instrument panel should show some logical order with graphics that draw the eyes to what's important. Currently it's just a collection of numbers at random order. Not very impressive. The instrument panel should:
a. show battery charge level in %, kWh and miles, not just %, and in much much larger fonts.
b. show trip statistics including miles, miles/kWh, hours traveled, average speed (why the hell not? the car has these stats in its computer already)(choice of trip A, B, or since last charge)(in Europe they may want kWh/100 km)(make it programable if you think some people would not want it).
c. I have never seen it in cars but I often want to see acceleration rate in either miles/sec/sec or miles/hr/sec.
d. show the kW gauge with a scale, not just a white smear that goes left/right. Show the gauge also when using cruise control!!! (though I find it nice that it does not show "0" (vertical) at standing as the car is consuming power)
6. Not urgent but would be nice to take out icons that are not used in "glass cockpit" (Auto high, ahto low).
7. Allow 1 function to show on the right screen of the cockpit and another on the panel. E.g. Navigation in the cockpit, music in the panel.
8. Currently moving a function from the cockpit to the panel requires a very specific swipe that requires full attention of the driver (instead of paying full attention to the road!), especially when the "swipe bars" do not show on the cockpit (e.g. in the navigation screen). Instead of swipe, make a "DOWN" arrow to move the function to the panel, and UP arrow to move it out of the panel.
9. VERY IMPORTANT! Move the icons from the bottom of the panel (Vehicle, HVAC, Settings, Parking) to the left of the panel or to the top (as a top row of icons). The icons are hidden behind the coffee cups and are very hard to reach while driving. This takes the attention of the driver for unreasonable period of time. This is DANGEROUS (and stupid).
10. In creep mode and low regenerative breaking, the car can roll forward or backward, depending on the slope of the road. It should act like the creep of an ICE car. Now it acts like Neutral, not creep.

Please add you own comments, and comment on mine. It's the best way to get Lucid to listen.

Click to expand...