[Terrydeeb]

Hi, I am in St. Petersburg, FL. I ordered an Air Grand Touring on April 30, Zenith Red, Tahoe, 19". I was told to expect delivery in about 5 months. I am curious to hear others experience on delivery estimate accuracy and build quality. I have owned 4 Teslas. I had a Model S Plaid ordered but canceled it and ordered the AGT after a test drive. Tesla's customer service has degenerated to an unacceptable level. I have had 3 different VIN#s assigned to my account for my most recent order. The first two disappeared without explanation and no one will say why. I could go on, but I am sure there are folks here who understand.

 

[CaseyV]

Hi, I am in St. Petersburg, FL. I ordered an Air Grand Touring on April 30, Zenith Red, Tahoe, 19". I was told to expect delivery in about 5 months. I am curious to hear others experience on delivery estimate accuracy and build quality. I have owned 4 Teslas. I had a Model S Plaid ordered but canceled it and ordered the AGT after a test drive. Tesla's customer service has degenerated to an unacceptable level. I have had 3 different VIN#s assigned to my account for my most recent order. The first two disappeared without explanation and no one will say why. I could go on, but I am sure there are folks here who understand.

I’m sorry to tell you that I ordered my Air Dream Touring back in November, 2021. Got my VIN about a month ago. Was told my care was finished with production three weeks ago. Two weeks ago was told my car was “undergoing final inspection “. Today was told my car is now entering pre-inspection and to wait for an update. Not sure what to believe anymore.

 

[Terrydeeb]

I’m sorry to tell you that I ordered my Air Dream Touring back in November, 2021. Got my VIN about a month ago. Was told my care was finished with production three weeks ago. Two weeks ago was told my car was “undergoing final inspection “. Today was told my car is now entering pre-inspection and to wait for an update. Not sure what to believe anymore.

Thank you for the feedback. I have tolerated a barrage of inaccurate and misinformation from Tesla for the last 4+ months and so I am acutely concerned with that issue.

 

[Lucid Dreams]

Welcome to the forum guys!

@Terrydeeb How has your experience with Lucid customer service so far?

@CaseyV Have they given you a timeline for a delivery?

 

[Terrydeeb]

Welcome to the forum guys!

@Terrydeeb How has your experience with Lucid customer service so far?

@CaseyV Have they given you a timeline for a delivery?

Thank you for the Welcome. My experience with customer service so far has been great. Having owned 4 Teslas and being in the process of canceling my order for the 5th, I have seen their customer service and build quality evolve from great to unacceptable. Lucid Air is a fabulous car. Based on some of what I am reading, my concern with Lucid is production. I remain optimistic and am happy to be a member of the forum.

 

[EricM]

Hi, I am in St. Petersburg, FL. I ordered an Air Grand Touring on April 30, Zenith Red, Tahoe, 19". I was told to expect delivery in about 5 months. I am curious to hear others experience on delivery estimate accuracy and build quality. I have owned 4 Teslas. I had a Model S Plaid ordered but canceled it and ordered the AGT after a test drive. Tesla's customer service has degenerated to an unacceptable level. I have had 3 different VIN#s assigned to my account for my most recent order. The first two disappeared without explanation and no one will say why. I could go on, but I am sure there are folks here who understand.

Congrats! I ordered the exact same config and confirmed my order this week.